Privacy Policy

This Privacy Policy explains how Orient Eye Hospital collects, uses, shares, and processes your information when you use our website (https://www.orienteyehospital.com/) for appointment booking, telemedicine services, and other healthcare services.

Please use our services only if you agree to the terms outlined below.

Personal Information We Collect

Personal information refers to data that can directly or indirectly identify you. This may include:

• Name, address, phone number, and email ID
• Demographic data such as age and gender
• Medical history, test reports, existing patient ID (if applicable)
• Medical case history, prescriptions, and insurance details
• Usage data such as search history and medical appointments booked

By using our website and services, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy.

How We Use Your Personal Information

• Registering you for our services
• Offering personalized healthcare solutions
• Processing appointment bookings
• Improving our services through research and analysis
• Addressing your inquiries and complaints
• Contacting you for service updates and feedback

You can opt out of non-essential communications such as promotional content.

Cookies and Tracking

Our website uses cookies to enhance user experience, store preferences, and optimize services. You may disable cookies through browser settings, though this may limit certain features.

Data Retention

We retain your personal information as required by law and for as long as necessary to provide our services. Anonymized data may be retained for research and statistical purposes.

Policy Updates

We may update this Privacy Policy periodically. Continued use of our services after such updates constitutes your acceptance of the revised policy.

Terms & Conditions

General

Orient Eye Hospital (“Hospital”) offers medical services at multiple locations through its website (https://www.orienteyehospital.com/), subject to the following Terms and Conditions.

Services

Through our website, we offer:

• Online appointment booking
• Telemedicine consultations
• Information on our medical specialists and services
• Details for international patients

Use of our website indicates your acceptance of these terms. If you disagree, please discontinue access.

Use of Website

By using our website, you agree to:

• Provide accurate and complete information
• Allow us to verify your details if necessary
• Use the website responsibly and in compliance with applicable laws

We reserve the right to cancel appointments if incorrect or incomplete information is provided.

Limitation of Liability

• Medical information on the website is for informational purposes only and not a substitute for professional medical advice.
• We are not responsible for any direct or indirect damages arising from website usage.
• We are not liable for unauthorized access, data theft, or third-party misuse of data.

Intellectual Property

Orient Eye Hospital owns all intellectual property rights related to the website, including trademarks, logos, and service content.

Data Policy

We respect your privacy and handle personal data in compliance with our Privacy Policy. Please refer to our Privacy Policy for more details on data collection and usage.

By continuing to use our website and services, you agree to these Terms and Conditions. We reserve the right to update these terms at any time.